I’m a Senior Content Strategist with 20+ years of experience designing content ecosystems for complex enterprise B2B SaaS products. I specialize in information architecture, structured content, and governance, building the systems that make content scalable, usable, and effective.

My work focuses on turning ambiguity into clarity. I define content models, taxonomies, and patterns that align with real user behavior, helping organizations reduce support demand, accelerate onboarding, and improve task success. Across Oracle and McAfee, I’ve led initiatives that transformed fragmented documentation into cohesive, task-oriented experiences with measurable impact.

I take a data-informed approach, using search analytics, user research, and usability testing to guide decisions and validate outcomes. Just as importantly, I bring teams together, aligning Product, Engineering, UX, and Operations around shared standards and strategies that scale.

This portfolio highlights how I approach content as a system, connecting structure, strategy, and user needs to drive meaningful results.