Public Speaking & Publications
Injecting Docs Inside Your Web App
ConVEx Conference (Virtual), September 2020
Is there anything tastier than a sneak preview into the inner workings of some of the most successful and innovative companies in the world? Well, pull up a chair and grab a spoon because boy do we have a tasty treat for you!
Join Lawrence Orin and Dee Beck as they reveal play-by-play insights into how McAfee is now surfacing their technical content right inside their web applications; delivering end users the information they need, right when and where they need it.
How did they do it? Which tech stack did they use? How have they transformed the end user experience? These secrets revealed and more at this too hot to handle Test Kitchen.
Design Evolution
DITA User Group, Portland, Oregon, March 2020
This presentation takes you through what I learned using the Cores & Paths method and while conducting a user study, how this input was used to develop “pencil” sketches, and how these designs evolved into the final designs for installation guides and the McAfee product documentation site.
McAfee's Journey to Personalized Content Delivery
CMS/DITA North America Conference, April 2019
This discussion about McAfee’s personalized content delivery initiative includes where they are today, how they got there, what they learned, and what’s next, as well as a demonstration of the current portal. Learn about how McAfee has approached this common content goal, including the vision, requirements, technology, and information architecture they implemented.
McAfee's Journey to Personalized Content Delivery
CIDM Newsletter, June 2019
